IVU Traffic Technologies AG
Dr. Helmut Bergstein
Borchersstraße 20 | 52072 Aachen
Tel. +49.241.4 70 51 -10
Fax +49.241.4 70 51 -89
› Mail to helmut.bergstein(at)ivu.de
Studies have shown that dynamic passenger information systems are seen by customers as a considerable improvement in the service. If people know exactly how long the wait will be, then the time seems to pass by much faster.
Only one glance at the display - and passengers are up-to-date. In modern public transport systems, vehicles are linked directly to the control centre, so it is relatively easy to keep the passengers up-dated. Developments, including any delays, are registered centrally in real time. The logical step is to make this information directly available to the passengers waiting at the stops: they can then see on a display if there is a delay, and when the next bus or tram will actually arrive. In the same way, on trains the next connections and any alterations can also be displayed.