Realising the limits of AI in the control centre

AI can support railway control centres by structuring disruption information, predicting delay propagation and optimising rolling stock and crew deployment. A reliable digital dispatcher nevertheless requires structured operational data, standardised interfaces and close cooperation between infrastructure managers and railway undertakings. Human responsibility remains essential for safety-related decisions and unprecedented disruptions. IVU is developing an Incident Management System as an extension of its integrated resource planning and dispatching suite.

Dr Mareike Massow, Prof Dr Birgit Milius; Berlin: Realising the limits of AI in the control centre, in: Railway Gazette International, September 2026.