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Connexxion uses IVU standard solution to provide e-ticketing

Extensive framework agreement with Dutch Transdev subsidiary

Berlin/Hilversum, 17 October 2017 | Connexxion passengers will soon have a choice: debit card, credit card or “OV-chipkaart” smart card? E-ticketing or a paper ticket with a barcode? A new framework agreement between the Dutch Transdev subsidiary and Germany-based IVU Traffic Technologies paves the way for all current and future bus concessions of the company to be equipped with an overall system for fleet management, cashless payment for paper tickets and e-ticketing.

With bus services, train connections and ferries in 17 transport regions, Connexxion is the leading transport operator in urban and regional transport in the Netherlands. The individual subcontractors currently operate around 1,500 buses – approx. 150 of which are electrically powered. To give passengers the option of cashless payment for their tickets when boarding, and to reduce cash transactions on the buses, all concessions will now receive the standard products of the IVU.suite in the next few months.

Connexxion has been using the IVU.fleet traffic control system since 2005. Under the framework agreement, the existing licences have been renewed and supplemented by agreements for an integrated ticketing solution including a background system and on-board computers. IVU is supplying the fare-management solution IVU.fare and the proven on-board computers IVU.ticket.box for this. Along with the conventional paper printer, the devices are equipped with payment terminals for PIN entry. In addition, the system supports the Dutch e-ticketing standard SDOA for the national OV-chipkaart. 

Conversion of the vehicles for cashless payment with IVU devices is already under way. An initial 109 vehicles with the IVU solution went into operation in Haarlem at the beginning of September. They will be joined by a further 597 buses in the regions of Zeeland, Zaanstreek, Gooi en Vechtstreek and Zuidoost-Brabant for cashless payment as well as 276 fully equipped buses by the end of the year. Overall, around 2,000 vehicles are set to be fitted with IVU on-board computers and new validators by 2019. The framework agreement runs for ten years, and also covers future concessions.

Bart Schmeink, CEO of Transdev Netherlands, says: “Our extremely positive experience with the IVU systems in the past, the modular overall concept of the IVU.suite and IVU’s experience with ticketing solutions all over the world encouraged us to continue our collaboration and extend it to fare management. We firmly believe that with this system, we have found the best solution for our concessions and especially our customers, who can now pay for their trips on an entirely cashless basis.”

Matthias Rust, COO of IVU Traffic Technologies, adds: “We are delighted that Connexxion has opted for our ticketing products. This order underlines the fact that we are ideally placed and ready for future scenarios with our standard solution. As a result, we are positioned throughout Europe as a reliable partner for payment systems in the public transport sector.”



IVU Traffic Technologies has been working for over 40 years with more than 700 engineers to ensure efficient and environmentally friendly public transport. IVU.suite's integrated standard products cover all bus and rail companies’ processes: from planning, dispatching and operations controls to ticketing, passenger information and the settlement of transport contracts. By working in close partnership with our customers, we lead successful and ambitious IT projects and ensure reliable mobility in the world's metropolises. 

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