IVU.incident
The clever solution for managing disruptions

Whether vehicle breakdown, accident or weather-related restrictions: IVU.incident supports dispatchers with incident-dependent task lists for dispatch measures, passenger information and other activities to handle the situation in the shortest time possible. This ensures standardized workflows, supports using complex features and results in consistent documentation. Thanks to the close integration with other IVU.suite products, such as IVU.realtime and IVU.fleet, actions can be triggered directly. All steps are automatically protocolled – for maximum transparency and seamless tracking. The transfer of fault messages from the control centre saves time and reduces sources of error. With just a few clicks, high-quality passenger information can be created in IVU.incident and transmitted directly to IVU.realtime – for fast and reliable communication in the event of a disruption.