Integrated planning and dispatch in the cloud

With 8,000 trains per day and around 14,000 employees, the Italian national railway Trenitalia is one of Europe’s largest railway companies. As well as operating nationwide in regional and long-haul transport, Trenitalia also provides international connections. Until 2009, any Trenitalia division planned and dispatched its vehicles and staff on a decentralised basis for each individual operation. Growing competition in the rail transport sector increased the pressure on Trenitalia to structure its internal processes and its deployment of drivers and vehicles more efficiently.

After a Europe-wide tender, Trenitalia opted for IVU.rail. The standard solution from IVU impressed the company by virtue of its powerful optimisation components and its central data storage feature that combines all data for vehicles and staff in a single database. Along with the sheer volume of data of 14,000 employees – including locomotive engineers, train conductors and other mobile staff – IVU.rail also processes specific details easily: for instance model knowledge and route qualifications or special types of duty such as staffing of a locomotive with two drivers, overnight duties or long rides during working hours.

IVU hosts the complete production environment in the IVU.cloud with a granted availability of 99,98%. The scalable hosting environment enables Trenitalia’s planners to draw on more capacity flexibly in the event of CPU-intensive optimisations.

Objectives

  • Efficient vehicle and personnel dispatch
  • Greater employee satisfaction
  • Lower costs through high degree of automation

Special Features

  • Optimisation of staff and vehicle deployment
  • Hosting by IVU in the software-as-a-service model